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許多企業(yè)各項(xiàng)業(yè)務(wù)的完成離不開CRM系統(tǒng)的幫助,但很多人對(duì)其還沒有深入了解,也不知道其工作原理。因此,接下來,我將簡(jiǎn)要介紹移動(dòng)CRM的含義,它的主要功能,以及移動(dòng)CRM在許多公司中可以存在哪些功能,移動(dòng)CRM如何抓住每個(gè)老板的心,幫助公司獲得更高的利潤。
The completion of various businesses in many enterprises is inseparable from the help of CRM system, but many people have no in-depth understanding of it and do not know its working principle. Therefore, next, I will briefly introduce the meaning of mobile CRM, its main functions, and what functions mobile CRM can have in many companies. Mobile CRM is how to seize the heart of every boss and help the company obtain higher profits.
1、 移動(dòng)CRM是什么意思?
1. What does mobile CRM mean?
移動(dòng)CRM的全稱是客戶關(guān)系管理。它是一個(gè)使用移動(dòng)終端技術(shù)、通信技術(shù)和計(jì)算機(jī)技術(shù)的系統(tǒng)。主要用于日常辦公中的客戶關(guān)系管理。經(jīng)過幾代人的發(fā)展,移動(dòng)客戶關(guān)系管理(mobile CRM)具有許多以前無法比擬的優(yōu)勢(shì)。例如,它可以跟蹤客戶訂單的每個(gè)環(huán)節(jié),并及時(shí)反饋客戶信息。同時(shí),它可以跟蹤合同管理,將公司內(nèi)的所有合同存儲(chǔ)在一起,有效防止信息缺失。因此,移動(dòng)CRM的應(yīng)用只對(duì)公司的發(fā)展有利。
The full name of mobile CRM is customer relationship management. It is a system using mobile terminal technology, communication technology and computer technology. It is mainly used for customer relationship management in daily office. After several generations of development, mobile CRM has many incomparable advantages. For example, it can track every link of customer orders and feed back customer information in time. At the same time, it can track contract management, store all contracts in the company together, and effectively prevent the loss of information. Therefore, the application of mobile CRM is only beneficial to the development of the company.
2、 移動(dòng)CRM的優(yōu)勢(shì)是什么?
2. What are the advantages of mobile CRM?
移動(dòng)CRM可以隨時(shí)開發(fā)和升級(jí),并一直得到應(yīng)用,這主要得益于這三大優(yōu)勢(shì)。首先,它功能豐富,實(shí)現(xiàn)了數(shù)據(jù)的云存儲(chǔ)。在后期,它可以通過點(diǎn)擊遷移數(shù)據(jù),甚至可以將信息遷移到手機(jī)或平板電腦上。而且,這種數(shù)據(jù)遷移方法非常容易操作。即使沒有受過培訓(xùn)的人也能熟練地操作。
Mobile CRM can be developed and upgraded at any time, and has been applied all the time, which mainly benefits from these three advantages. Firstly, it has rich functions and realizes the cloud storage of data. In the later stage, it can migrate data by clicking, and even migrate information to mobile phones or tablets. Moreover, this data migration method is very easy to operate. Even untrained people can operate skillfully.
3、其次,移動(dòng)CRM非常安全。在傳輸或存儲(chǔ)數(shù)據(jù)時(shí),需要通過企業(yè)端口和CRM系統(tǒng)的聯(lián)合認(rèn)證,有效防止公司內(nèi)部機(jī)密數(shù)據(jù)的泄露。畢竟,在這個(gè)大數(shù)據(jù)時(shí)代,公司的數(shù)據(jù)是其生命的基礎(chǔ),是獲得有效競(jìng)爭(zhēng)的最有力手段和方式。
3.Secondly, mobile CRM is very secure. When transmitting or storing data, it is necessary to pass the joint authentication of enterprise port and CRM system to effectively prevent the disclosure of confidential data within the company. After all, in this era of big data, the company's data is the foundation of its life and the most powerful means and way to obtain effective competition.
4、移動(dòng)CRM的部署和安裝速度非??臁2恍枰淖児緝?nèi)部現(xiàn)有的網(wǎng)絡(luò)狀況,只需將CRM系統(tǒng)植入公司內(nèi)部網(wǎng)絡(luò)即可。這樣不僅可以節(jié)省大量的安裝時(shí)間和成本,而且應(yīng)用起來非常方便快捷,使公司員工能夠在短時(shí)間內(nèi)掌握其應(yīng)用技能。同時(shí),移動(dòng)CRM可以實(shí)現(xiàn)公司內(nèi)部的全網(wǎng)絡(luò)覆蓋,支持員工通過手機(jī)和平臺(tái)在CRM系統(tǒng)上查找數(shù)據(jù),使員工維護(hù)客戶信息和分析數(shù)據(jù)更加方便,支持公司的下一步發(fā)展。以上是小編移動(dòng)CRM的介紹。我希望它能幫助你。
4.Third, the deployment and installation speed of mobile CRM is very fast. There is no need to change the existing network status within the company, just implant the CRM system into the company's internal network. This can not only save a lot of installation time and cost, but also be applied very conveniently and quickly, so that the company's employees can master their application skills in a short time. At the same time, mobile CRM can realize the whole network coverage within the company, support employees to find data on the CRM system through mobile phones and platforms, make it more convenient for employees to maintain customer information and analyze data, and support the next development of the company. The above is the introduction of Xiaobian mobile CRM. I hope it can help you.