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現(xiàn)在很多企業(yè)都安裝了CRM管理系統(tǒng),該軟件可以幫助企業(yè)很好地記錄客戶信息,并實(shí)時(shí)更新客戶的需求,為公司的銷售人員提供優(yōu)質(zhì)的資源,大大提高了企業(yè)的交易率和銷售量。并能盡快推廣企業(yè)的產(chǎn)品,讓客戶看到企業(yè)的特點(diǎn)和優(yōu)勢(shì),所以很多企業(yè)離不開CRM管理系統(tǒng)。
Now many enterprises have installed CRM management system, which can help enterprises record customer information well, update customer needs in real time, provide high-quality resources for the company's salesperson, and greatly improve the transaction rate and sales volume of enterprises. And can promote the enterprise's products as soon as possible, so that customers can see the characteristics and advantages of the enterprise, so many enterprises are inseparable from CRM management system.
然后,企業(yè)希望有一個(gè)CRM管理系統(tǒng)。我該怎么辦?總的來說,建立CRM管理系統(tǒng)需要三個(gè)步驟。首先,讓我們?nèi)ズ线m的公司購買CRM管理系統(tǒng)。這樣我們可以在購買后直接安裝。這種方法更簡(jiǎn)單,痛苦更小。其次,我們可以選擇自己開發(fā)CRM系統(tǒng)軟件。雖然這種方法能很好地滿足企業(yè)的個(gè)性化需求,但對(duì)企業(yè)開發(fā)CRM系統(tǒng)軟件的綜合實(shí)力要求太高,并不是所有企業(yè)都能開發(fā)CRM系統(tǒng)軟件。第三,我們可以找到專業(yè)公司為我們的企業(yè)開發(fā)CRM系統(tǒng)軟件。一方面可以滿足企業(yè)的個(gè)性化需求,另一方面也可以讓企業(yè)不用花太多的錢。
Then, enterprises want to have a CRM management system. What should I do? In general, the establishment of CRM management system needs three steps. First, let's go to the right company to buy CRM management system. In this way, we can install it directly after purchase. This method is simpler and less painful. Secondly, we can choose to develop our own CRM system software. Although this method can well meet the personalized needs of enterprises, it requires too high the comprehensive strength of enterprises to develop CRM system software. Not all enterprises can develop CRM system software. Third, we can find professional companies to develop CRM system software for our enterprises. On the one hand, it can meet the personalized needs of enterprises, on the other hand, it can also let enterprises not spend too much money.
總的來說,定制CRM開發(fā)更具成本效益,那么我們應(yīng)該找誰來定制它呢?您需要定制哪些步驟?對(duì)于找誰定做的問題,我們必須慎重選擇。在選擇一家專業(yè)的生產(chǎn)公司之前,我們必須對(duì)三家公司的產(chǎn)品進(jìn)行比較,充分了解該公司的背景和實(shí)力,并且必須找到一家正式的公司為我們定制。關(guān)于CRM定制的過程:首先,整理企業(yè)的客戶數(shù)據(jù)和信息;其次,我們需要仔細(xì)選擇一個(gè)可靠的定制者。第三,企業(yè)在實(shí)施CRM軟件系統(tǒng)時(shí),必須有完善的營(yíng)銷服務(wù)和信用體系。第四,準(zhǔn)確分析和定位客戶需求;第五,測(cè)試定制的CRM軟件。
In general, customized CRM development is more cost-effective, so who should we find to customize it? What steps do you need to customize? We must choose carefully who to order. Before choosing a professional production company, we must compare the products of the three companies, fully understand the background and strength of the company, and find a formal company to customize for us. On the process of CRM Customization: first, sort out the customer data and information of the enterprise; Secondly, we need to carefully select a reliable customizer. Third, when implementing CRM software system, enterprises must have perfect marketing service and credit system. Fourth, accurately analyze and locate customer needs; Fifth, test the customized CRM software.
當(dāng)我們完成一系列定制步驟時(shí),必須有一個(gè)測(cè)試環(huán)節(jié),因?yàn)镃RM軟件定制不合格,我們必須在知道之前進(jìn)行測(cè)試,當(dāng)我們?cè)跍y(cè)試過程中發(fā)現(xiàn)一些不合適的地方時(shí),我們也應(yīng)該及時(shí)要求制造商為我們進(jìn)行微調(diào)。在測(cè)試過程中,企業(yè)應(yīng)該輸入一些非常接近現(xiàn)實(shí)生活的數(shù)據(jù),這樣測(cè)試過程會(huì)更真實(shí),測(cè)試結(jié)果會(huì)最好。
When we complete a series of customization steps, there must be a test link. Because the customization of CRM software is unqualified, we must test before we know it. When we find some inappropriate places in the test process, we should also ask the manufacturer to fine tune for us in time. In the testing process, enterprises should input some data very close to real life, so that the testing process will be more realistic and the test results will be the best.
現(xiàn)在市場(chǎng)上有很多公司定制CRM系統(tǒng),每一家都有自己的優(yōu)勢(shì)。在我們購買之前,我們必須在下訂單之前清楚地知道產(chǎn)品的優(yōu)劣勢(shì)。CRM系統(tǒng)購買后需要自行安裝還是可以在線使用?還是需要專業(yè)人員進(jìn)行設(shè)置?等等一系列問題,所以我們必須選擇售后服務(wù)更好的公司購買CRM,這些細(xì)節(jié)必須提前考慮。
Now there are many companies in the market to customize CRM systems, and each has its own advantages. Before we buy, we must clearly know the advantages and disadvantages of the product before placing an order. Does the CRM system need to be installed by itself or can it be used online after purchase? Or do you need professionals to set it? And so on, so we must choose a company with better after-sales service to buy CRM. These details must be considered in advance.